Privacy Policy

1. Introduction

VoiceQuote ("we", "us", "our") provides a voice-powered platform that enables tradespeople to create quotes, manage jobs, communicate with customers, and process payments.

VoiceQuote is operated as an independent sole trader business based in Belfast, United Kingdom.

We are committed to protecting your privacy in accordance with UK GDPR.

2. Information We Collect

• Name, email, phone number
• Business details
• Customer information entered by users
• Voice recordings and transcripts
• Usage data and device information

3. How We Use Data

• Provide services
• Generate quotes from voice
• Send communications (SMS, WhatsApp, email)
• Process payments
• Improve the product

4. AI Processing

VoiceQuote uses AI systems to transcribe speech and generate structured quotes.

Users must review outputs before sending.

5. Data Sharing

We do not sell data.

We may share with service providers (payments, messaging, hosting).

6. Data Retention

We retain data only as long as necessary.

7. Your Rights

Users may request access, correction, or deletion of their data.

8. Security

We implement reasonable safeguards but cannot guarantee absolute security.

9. Contact

VoiceQuote is currently operated as an independent sole trader business.